Terms of ServiceEffective Date: January 15, 2025Welcome to Tailored Herbs! By accessing our website or purchasing our products and services, you agree to these Terms of Service. Please read them carefully before using our services.1. IntroductionTailored Herbs (“Company,” “we,” “our,” or “us”) provides personalized herbal formulas and health guidance based on Traditional Chinese Medicine (TCM) principles. These Terms govern your use of our website and services.By using our services, you acknowledge that our recommendations are not medical advice and should not replace consultation with a licensed healthcare provider.2. EligibilityYou must be at least 18 years old (or the legal age of majority in your jurisdiction) to use our services. By using our services, you confirm that you meet these requirements.3. Description of ServicesWe provide:
• A tailored health questionnaire and diagnostic process based on TCM principles.
• A personalized herbal formula delivered to you.These services are intended for general wellness support and are not a substitute for professional medical advice, diagnosis, or treatment.4. Payment & Refund Policy
• Payments: All purchases must be paid in full upfront via Stripe or other secure payment methods.
• No Refunds: Due to the personalized nature of our herbal formulas, all sales are final and non-refundable. If you believe there was an error with your order, please contact us at [your email/contact info] within 48 hours of receiving your package.
• Subscription Services (if applicable): If you subscribe to a recurring order, you may cancel before your next billing cycle via your account settings or by contacting us.5. Health Disclaimer
• Our products and services are based on Traditional Chinese Medicine (TCM) and are not intended to diagnose, treat, cure, or prevent any disease.
• These statements have not been evaluated by the Food and Drug Administration (FDA).
• The use of herbal products carries inherent risks, including allergic reactions or interactions with medications. Consult your healthcare provider before use, especially if you are pregnant, nursing, taking medication, or have a medical condition.6. Intellectual PropertyAll content, trademarks, images, text, and designs on our website are owned by Tailored Herbs. Unauthorized use, reproduction, or distribution is prohibited.7. Limitation of Liability
• You assume full responsibility for your use of our products and services. Tailored Herbs is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website, services, or products.
• Our maximum liability for any claim related to our services is limited to the amount you paid for the service.8. Governing Law & Dispute Resolution
• These Terms are governed by the laws of Austria, without regard to conflicts of law principles.
• Any disputes shall be resolved through binding arbitration or mediation, unless otherwise required by law.9. Changes to TermsWe reserve the right to update these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the revised Terms.For questions, please contact us at [[email protected]].
Disclaimer
Medical & Informational DisclaimerThe information provided on this website, in our communications, and through our services is for informational and educational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician, licensed healthcare provider, or other qualified health professional with any questions regarding your health or medical condition.Tailored Herbs does not provide medical advice. Our herbal formulas and health recommendations are based on the principles of traditional Chinese medicine (TCM) and are not intended to diagnose, treat, cure, or prevent any disease.The statements on this website have not been evaluated by the Food and Drug Administration (FDA). The products offered are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary, and we make no guarantees regarding the effectiveness of any particular product or recommendation.Liability DisclaimerBy using Tailored Herbs’ website, products, and services, you acknowledge and agree to the following:
1. Personal Responsibility: You understand that you are solely responsible for your health decisions. Tailored Herbs assumes no liability for any direct, indirect, incidental, or consequential damages resulting from the use of our website, products, or services.
2. No Medical Relationship: The use of our services does not establish a doctor-patient relationship. Our consultations and recommendations are intended to provide general wellness support based on TCM principles.
3. Use at Your Own Risk: The use of herbal formulas may carry risks, including allergic reactions or interactions with medications. If you experience adverse effects, discontinue use immediately and consult a healthcare provider.Important Health Precautions
• If you are pregnant, nursing, taking medications, or have a medical condition, consult your healthcare provider before starting any herbal formula or health program.
• Tailored Herbs does not provide emergency medical care. If you are experiencing a medical emergency, call 911 (or your local emergency services) immediately.
• Our services are not a replacement for a consultation with a licensed medical practitioner.By using our website and services, you agree to these terms and conditions. Please read our full [Terms of Service] for more information.
Refund PolicyEffective Date: 15.1.2025Tailored Herb Solutions is committed to providing high-quality, personalized services. Due to the custom nature of our offerings, we have the following refund policy:1. Refunds
We do not offer refunds once the diagnosis process has started, as our services are tailored specifically to your needs.2. Exceptions
Refunds may be granted under the following circumstances:
• You were charged in error.
• There was a technical issue on our end that prevented the delivery of your services.3. Requesting a Refund
To request a refund, please contact us at [Insert Contact Email] within 14 days of your purchase. Include your order number and details about your request.4. Processing Time
If approved, refunds will be processed within 5–7 business days to your original payment method.5. Non-Refundable Items
• Herbal formulas already shipped to your address.
• Completed health diagnosis reports.6. Questions
For questions or concerns about this policy, please contact us [email protected]